Question 1

What areas do you cover in the North East?

Accepted Answer

We provide roofing services across Durham, Newcastle upon Tyne, Hartlepool, Chester-le-Street, Washington, Middlesbrough, Sunderland, Gateshead, Darlington, and Stockton-on-Tees. We cover the entire North East region within a 50-mile radius.

Question 2

Do you offer free quotes for roofing work?

Accepted Answer

Yes, we offer completely free, no-obligation quotes for all roofing and building work. Contact us on 07426 564967 to arrange a survey at a time convenient for you.

Question 3

Are you fully insured?

Accepted Answer

Yes, First Class Roofing is fully insured with comprehensive public liability insurance for your complete peace of mind.

Question 4

What roofing services do you offer?

Accepted Answer

We offer a full range of roofing services including roof repairs, flat roofing (EPDM and felt), new roof installations, guttering and fascias, chimney work, lead work, and general building services.

Question 5

How quickly can you respond to emergency roof repairs?

Accepted Answer

We offer rapid response for emergency roof repairs across the North East. Call us on 07426 564967 and we aim to attend within 24 hours for urgent issues like storm damage or major leaks.

Question 6

Do you provide guarantees on your work?

Accepted Answer

Yes, all our roofing work comes with a written guarantee. The length of guarantee depends on the type of work, with new roofs typically carrying a 10-20 year guarantee.